This Privacy Policy explains how Harper Collins Book Publishing LLC ("we", "us") collects, uses and protects information when you visit https://harpercollinsbookpub.com or use our services.
Information we collect
We collect the information you give us when you fill in a form, call, email or chat with us: your name, email address, phone number, the service you are interested in and any details you share about your book. When you become a client we also collect billing details and the materials you send us for your project. Our website automatically collects basic technical data such as your IP address, browser type, pages visited and referring site, through cookies and similar technologies.
How we use your information
We use your information to respond to enquiries, prepare quotes, deliver and manage your project, send you service updates, process payments, improve our website and, where permitted, tell you about services that may interest you. We do not sell your personal information.
SMS and phone communications
If you provide your phone number and agree to be contacted, we may call or text you about your enquiry and project. Message frequency varies. Message and data rates may apply. You can reply STOP to any text message to opt out, or HELP for help. Mobile information and SMS opt-in consent are not shared with or sold to third parties or affiliates for marketing or promotional purposes.
Cookies and analytics
We use cookies and tools such as Google Tag Manager and Google Analytics to understand how visitors use the site and to measure advertising. You can disable cookies in your browser settings; some parts of the site may then not work as intended.
Sharing your information
We share information only with service providers who help us run our business, such as hosting, email, live chat, payment processing and the editors, designers and narrators working on your book, and only as needed for them to do that work. We may disclose information when required by law.
Your manuscript
Your manuscript and creative materials are confidential. We use them only to deliver your project and never publish, share or reuse them without your permission.
Data security and retention
We use reasonable technical and organisational measures to protect your information. We keep it only as long as needed for the purposes above or as required by law.
Your rights
You may ask to access, correct or delete your personal information, or to stop receiving marketing messages, by emailing [email protected]. Residents of some states, including California, may have additional rights under local law.
Children
Our services are not directed at children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy from time to time. The date at the top shows when it last changed.
Contact
Harper Collins Book Publishing LLC, 2968 Forest Avenue, New York, NY 10004. Email [email protected] or call 1 (279) 202-3875.